Help & Support

Need help with a booking, your account, or a vehicle listing? Here's how to reach us.

In the App

Go to Profile > Help and submit a support request — we'll follow up on the details you provide. You can check the status of your past requests from the same screen.

Email

For anything else, email us at cloudzara10@gmail.com.

Common Topics

• Booking issues (cancellations, refunds, vehicle no-shows)
• Account and verification (KYC documents, login problems)
• Payments and payouts
• Reporting a vehicle or user

We aim to respond to support requests within 48 hours.